Customer Support Manager

Title : Customer Support Manager
Job Number: 20016
Location: West Point, GA

Please submit your cover letter, resume and salary requirements to: jobs@hisna.com. Please add the job number on the subject line.

JOB SUMMARY:

• This position will be responsible for the 24x7 day-to-day operations of the Customer Support Section located at Kia Motor Manufacturing of West Point, Georgia. The Customer Support Manager will own the day-to-day management, monitoring, and provisioning of the physical infrastructure used to deliver IS applications and services. The Customer Support Manager will also work closely with the Integrated Data Center and Manufacturing Execution Systems (MES) teams on the delivery, security, and compliance of customer focused solutions and processes.

JOB RESPONSIBILITIES:

Leadership and Communications

• Provide leadership to a team of customer support employees in the delivery of IT services
• Host weekly staff meetings
• Write and deliver performance reviews for staff
• Recruit and train team members to ensure appropriate staffing levels
• Collaborate with Automotive Manufacturing teams to deliver the highest level of operational efficiency and effectiveness possible.
• Identify synergies and process standardization opportunities across customer support team
• Foster an environment of trust and respect between team members, management, other teams and customers

Technical Leadership

• Lead/Manage the teams (Helpdesk, Network, Security, Windows Systems) that comprise the Customer Support Section
• Recruit/Retain qualified staff; develop and mentor existing team members to be future leaders
• Adhere to division/department policies and establish work procedure
• Ensure systems are highly available, secure, manageable, and lowest cost to operate
• Ensure teams are highly supportive and responsive to the needs of other teams and customers
• Support users, help desk personnel, other administrators, developers, and management as required
• Develop, test and analyze new technical solutions to problems and information requests in cooperation with the IDC Manager
• Provide all aspects of user account management and authentication troubleshooting


• Adhere to naming standards and labeling of all assets
• Provide training to Jr level technicians and Helpdesk personnel

Project Management

• Manage a large portfolio of projects, tasks, issues and systems
• Manage projects from initial requirement stage on through completion stage, ensuring appropriate documentation and financial accounting is completed for each project
• Conduct/Lead formal meetings with teams and others

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor’s degree in Computer or Information Science
• Cisco CCNA, Microsoft MCSE, or Security + certifications – Preferred
• 5+ years of management experience with strong project management skills
• 10+ years experience in the areas of Networks, Telephone systems, Security, Helpdesk operations and Windows Server systems.
• Must excel at verbal/written communications and be comfortable in front of large groups.
• Candidate must possess a broad knowledge of current and emerging technologies, to include virtualization technologies.

Network Administrator, Associate

Title : Network Administrator, Associate
Job Number: 20111
Location: West Point, GA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.

JOB SUMMARY:

• Primary duties are to ensure the availability, security and integrity of the network computing environment. Installs, configures and maintains network protocols for the organization's network and computing systems and the data processed and stored on these systems. Analyzes and resolves external and internal network threats and issues. Plans, coordinates and controls organizational network information systems upgrade projects through active management of a projects cost, schedule and performance. Uses knowledge of LAN/WAN and Phone systems to install, maintain internal and external networks.

JOB RESPONSIBILITIES:

• Manage assigned tasks and quickly respond to and process helpdesk tickets using ITSM in a timely and reliable manner
• Detect, diagnose and troubleshoot LAN/WAN malfunctions
• Ensure Change Management and other procedures are followed
• Document network procedures and system configurations
• Install, maintain, and configure Cisco routers/switches, firewall, VPN, VLANs
• Install, maintain, and configure Cisco VoIP phone system, and voice mail systems
• Monitor/Resolve LAN/WAN performance, health and security issues
• Install, maintain, and configure all wireless networks
• Install, configure and maintain all LAN/WAN hardware and cabling
• Participate in Network Operations planning
• Support all Administrators and developers as required.
• Develop/test and analyze new technical solutions to problems
• Maintain current inventory of all Network assets, purchase history and warranty data
• Install, maintain, and configure all voice & data communication circuits
• Perform disaster recovery of all network systems
• Perform backup and restores of network systems
• Implements policies to ensure the security and integrity of the network
• Support Help Desk personnel and Administrators as required.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Associates degree in Computer or Information Science, but a Bachelor's degree is preferable.
• Cisco Certified Network Professional certification is preferred, but not mandatory
• 2-4 years of directly related work experience.
• Cisco and Dell hardware
• Cisco IOS
• Windows OS
• Ability to think logically and to analyze  issues and implement appropriate countermeasures.
• Ability to follow written and verbal instructions.
• Ability to plan, organize, coordinate work assignments.
• Ability to complete projects on time.
• Ability to work well in a team environment.
• Ability to interact positively with internal and external customers.

Senior UNIX Administrator

Title : Senior UNIX Administrator
Job Number: 20005
Location: Montgomery, AL

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• The Senior Unix Administrator will be a very hands-on, senior member of the Hyundai AutoEver America – Auto Manufacturing (HAEA-AM) Integrated Data Center (IDC) support team responsible for maintaining a multi-tenant Data Center: Unix and Linux systems, to include HA cluster environment. Backups, Disk/Tape Library, and some SAN could be secondary responsibility.
  
  In consultation with the IDC Manager, the Senior IT Engineer will contribute to the efficient allocation of IT hardware and software resources, maintain business applications, and ensure the reliability and sustainability of information and communication resources for all IDC tenants’ Unix and Linux environments.
  
  Using effective communication, technical, and analytical skills the Senior Unix Administrator will manage systems to resolve operational issues, and ensure proper Change Management procedures are followed. In keeping with Hyundai AutoEver America’s values and competencies, the Administrator will develop and maintain positive working relationships with all contacts internal and external to the HAEA-AM IDC.

JOB RESPONSIBILITIES:

• Support the organization’s day-to-day operations and perform: 

  • Operational support and guidance to internal clients;
  • Supporting UNIX/Linux servers;
  • Preparing technical deployment plans and system utilization reports;
  • Working with other technical staff to coordinate implementation activities;
  • Building, implementing and recommending new technology; follow and document procedures related to systems administration of the UNIX and Linux environment;
  • Responding, tracking, and escalating systems incident on all UNIX systems; perform system patch deployments and hardware maintenance; perform application upgrades and patches;
  • Monitoring and resolving alerts;
  • Following change management and configuration management procedures and guidelines;
  • Monitoring system security;
  • Installing and maintaining various HP, Oracle/Solaris and IBM equipment;
  • Performing system administration duties such as installations, configurations, troubleshooting, kernel tuning, user access administration, file system tuning, hardware configuration, system performance tuning, disk management, custom package creation, shell scripting, and fine grain access control;
  • Patching the UNIX/Linux systems bi-annually;
  • Following industry standards and guidelines related to the configuration of UNIX/Linux operating systems; document detailed technical configurations and risk areas to better communicate with business owners;
  • Performing special projects and initiatives as assigned.
  • Other duties as directed:
  • Ensure daily checklists, upgrades, patching, failover testing, disaster recovery preparation/exercises, and ticketing system management are completed on a routine basis.
  • Develop, test, plan, and implement new projects/solutions as required.
  • Ensure successful backups of critical systems and test restore capability annually.
  • Develop, implement, and maintain Standard Operating Procedures (SOP), designs, instruction manuals, etc. as needed.
  • Coordinate and participate in proactively communications with HAEA HQ, HAE HQ, and HMG communities.
  • Perform routine security assessments and audits for responsible systems.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• College diploma or university degree in the field of computer science and/or 8 years equivalent work experience.
  
  Preferred industry certification(s)
  
  College diploma or university degree in the field of computer science and/or 8 years equivalent work experience.

  • Knowledge of UNIX and Linux systems, and usage of connectivity with HBA devices
  • Performance monitoring and tuning
  • Cisco MDS and Brocade switches
  • VERITAS Enterprise Backup Software
  • EMC VNX and VMAX, EMC Time Finder and SRDF
  • Hitachi VSP, Hitachi Device Manager, Hitachi Replication Manager
  • Symantec and Oracle utilities DB backups
  • Ability to operate tools, components and peripheral accessories
  • Working technical knowledge of current protocols, operating systems and standards
  • Good communication (both verbal and written) skills
  • Able to operate effectively in a team environment with both technical and non-technical team members
  • Able to operate with minimal supervision
  • Able to manage time effectively, set priorities appropriately, schedule calls
  • Able to maintain professional demeanor under stress
  • Able to operate within customer standard operating procedures

Associate, HR Generalist

Title : Associate, HR Generalist
Job Number: 10427
Location: Fountain Valley

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.

JOB SUMMARY:

• Under general direction, the human resource generalist is responsible for performing various HR-related duties on a professional level and works closely with senior HR management. This position carries out responsibilities and provides support to the following functional areas: Immigration, Recruitment, Training, Employee events and General Affairs.

JOB RESPONSIBILITIES:

• Respond to all immigration inquiries; prepare entry support letters; process petitions, visas, and visa extension in partnership with outside counsel.
• Partner closely with visa hires to coordinate a seamless transition into the company, setting in place all necessary documentation to allow them to travel.
• Assist in the preparation of permanent residency cases (PERM Processing) per the company immigration policy and in partnership with outside counsel.
• Prepares invoices, reports and metrics for all immigration cases including forecasting for upcoming cases and costs.
• Coordinate all end to end activities as pertaining to recruitment full life cycle.
• Posting job ads and organizing resumes and job applications; Scheduling job interviews and assisting in interview process
• Initiate and ensures background and reference checks are completed
• Assist with conducting of organization wide needs assessment and identify skills or knowledge gaps that need to be addressed and support in the design and preparation of training materials
• Create monthly reports from various training vendors and feed them into SAP for track recording. Assist with tracking of training requests and sync them with proof of completion in SAP. Ensure that training sign in sheets are completed accurately for submission to the State.
• Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continuously improve efficiency of the department and services performed.
• Organize all companywide events and manage all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc. Conduct market research, gather information and negotiate contracts prior to closing any deals
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day
• Provides support to all employee recognition awards and programs by communicating, monitoring and tracking of award recipients. Partner with vendor and generate Award certificates and order awards; Submit check requests for invoices.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BA/BS Degree in related field, HR or Business preferred or related work experience
• A minimum of 3 years human resources experience in a generalist role.
• Previous experience in Immigration processes and procedures is required.
• Previous experience in Training support and delivery required.
• Must be knowledgeable and versed in standard recruitment and interview practices and procedures.
• Strong understanding of Budget utilization processes.
• SAP experience preferred. Previous experience and knowledge working with basic HRIS Systems is also preferred.
• Knowledge of State and Federal employment compliance law and guidelines as it pertains to areas of responsibilities.
• Strong technical acumen and ability to understand functionality of reporting and analytical tools such as Excel, as well as familiarity with MS Word and PowerPoint.
• Strong understanding of human resources business processes, with the ability to analyze and recommend effective technical solutions
• Possesses strong desire to deliver quality service.
• Ability to balance short and long-term priorities along with varying directions to obtain best results
• Communicates in a manner that is clear, concise, and timely and understood by technical personnel and executives.
• Must demonstrate ability to confidentially handle sensitive data, information and material.
• Strong interpersonal skills and the ability to develop positive working relationships with all levels of the organization
• Exhibits professionalism, honesty, integrity, respect for every individual, and teamwork
• Displays a high degree of initiative, energy, dedication, and innovation on a regular basis.

Senior Associate, Network Engineer Senior

Title : Senior Associate, Network Engineer Senior
Job Number: 10425
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• Support and consult with the Information System Manager in design, implementation and control of corporate computer systems and networks. To research, evaluate and recommend any and all computer related (software/hardware) technologies within the corporation (LAN/WAN as well as external communications).

JOB RESPONSIBILITIES:

• Research, evaluation, design and implementation of current, new or emerging technologies (software\hardware)
• Provide operational support of corporate LAN/WAN, Voice over IP, and Manage, maintain and monitor a regular service program to ensure network integrity.
• Provide, implement all current and new network and communication related systems for production systems.
• Analyze network problems, develop and implement solutions.
• Interface with IT, user community and vendors to evaluate / implement any and all new technologies or applications that are to be integrated within the corporate computer system or network.
• Adhere to security best practices and conform to security policy in all daily activities
• Develop and manage network design and strategy for network projects.
• Analyze and identify technical requirements and hardware to support network applications.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• 4 year Bachelor’s degree preferred
• CCNA or CCNP Preferred
• A minimum of 8 years of overall information technology experience is required
• 5 years LAN networking experience.
• 5 years WAN networking/communications experience
• In-depth knowledge of various protocols and communications methods.
• Experience configuring network diagnostic tools.
• Highly experienced configuring network devices
• Understanding of how DNS, WINS, DHCP work.
• Experience with routers, switches

PREFERRED:

• experience with Cisco ASA firewalls and F5 load balancers
• experience with QOS / WAN routing.
• Understanding of VOIP / video technologies

Facility and Vendor Specialist

Title : Facility and Vendor Specialist
Job Number: 10424
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• Support and consult with the Information System Manager in design and coordination of infrastructure deployments, upgrades, and lease refreshes. Facilitate vendor relationships and customer timelines

JOB RESPONSIBILITIES:

• Research, evaluation, design and implementation of current, new or emerging technologies
• Asses’ power, cooling, and cabling requirements for deployments and design infrastructure to support requirements.
• Work closely with communication and cabling vendors to meet customer requirements and due dates
• Analyze infrastructure problems, develop and implement solutions.
• Interface with IT, user community and vendors to evaluate / implement technologies that are to integrate remote offices and data centers.
• Adhere to security best practices and conform to security policy in all daily activities
• Maintaining records and drawing schematics of the center to detail what equipment is installed.
• Perform equipment maintenance tasks such as managing and installing custom upgrades for customers; replacing cables, components and accessories.
•  

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• 4 year Bachelor’s degree preferred.
• PMP or Data Center certificate preferred
• 10 years’ experience in Information technology.
• 10 years’ experience dealing with Communication and telecom providers
• 5 years Data Center / Network site deployments experience

Required:

• experience with Cisco ASA firewalls and F5 load balancers
• Familiarity with HVAC systems or other physical infrastructure
• Understanding of virtualization and data center technologies
• Experience configuring network and facility monitoring tools
• Highly experienced designing rack elevations and floor plans for network devices

Preferred:

• Understanding of QOS / WAN routing.
• Understanding of VOIP / video technologies

Senior, Windows Server Administrator

Title : Senior, Windows Server Administrator
Job Number: 10423
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• Primary responsibility for building, deploying and maintain windows servers both physical and virtual, secondary responsibility for Citrix server administration and support.

JOB RESPONSIBILITIES:

• Has 3+ years of experience in Microsoft Windows Server OS 2003 R2/2008R2, 2012 R2 build and deployment of both physical and virtual servers (VMWare), Windows Server 2003 R2, 2008 R2 and 2012 R2 administration and support in an enterprise environment over 1000 servers.
• Working with network and/or storage teams for connectivity to IP network/storage area network, assigning IP addresses/providing WWN.
• Experience in Citrix Presentation server and XenApp configuration, Citrix Receiver deployment, Application Deployment, administration, testing and troubleshooting.
• Experience with administration of an enterprise vSphere ESXi 5.x VMWare environment 100 hosts and 1800 virtual machines, including using administration and use of vCenter, deploying templates, taking and management of snapshots, vMotion and storage vMotion, and cold migrations.
• Experience in troubleshooting and resolving Windows OS and IIS performance issues, security and configuration of Windows Servers.
• Knowledge of backups, restores, recovery models for physical and virtual servers
• Experience in windows server performance tuning, optimization, using Performance Monitor and other related monitoring and troubleshooting tools
• Knowledge of Windows Server permissions, IIS 7.x & 8.x role and configuration.
• Depp knowledge of Active Directory, Group policy Objects, User/Computer objects and attributes. Knowledge of the different AD Group objects and scenarios for each type, Local/Global/Universal.  Use of security groups and Distribution groups and Active Directory permissions.
• Experience with Symantec Endpoint Protection client and management console v12.x
• Technical documentation skills for processes and procedures
• Good written and oral communication skills
• Experience with HP Proliant server hardware
• Experience with Cisco UCS server hardware

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BS/BA desired.
• Professional Certifications - One or more advanced professional certifications related to chosen discipline:
  • Microsoft Cert - MCP, MCSE, MCITP Enterprise Admin
  • Certified Citrix Administrator
  • VMWare Certified Professional is desired
• ITIL Foundation in Service Management v2/v3
• A minimum of 8 years of overall information technology experience is required.
• 5 years of experience desired with a proven advanced skill-set and enterprise experience across various Microsoft and VMWare technologies with specific expertise in the following:
• Strong experience in VMWare vSphere ESXi 5.x/6.x

• Strong understanding of Microsoft Core Infrastructure Windows Servers 2003 R2/2008 R2/2012 R2, Microsoft Active Directory, Group Policy Objects and MS Office suite.
• Strong understanding of network concepts including TCP/IP sub netting, routing, SMTP protocol, DNS, DHCP.
• Citrix XenApp for critical line of business applications
• Strong understanding of industry standard virtualization & data storage technologies, iSCSI, NAS, SAN, HBA’s.
• Excellent hardware (servers, peripherals) and software troubleshooting skills.
• Ability to work extended hours and/or weekends on short notice
• Strong troubleshooting, documentation and communication skills

SQL Server Database Administrator

Title : SQL Server Database Administrator
Job Number: 10422
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• Primary responsibility is for SQL 2008 R2 & 2012 Database support and maintenance. DBA participates in the design, creation, and maintenance of SQL databases and for quality control and auditing of databases, to ensure accurate and appropriate use of data. DBA Works with management to develop database strategies to support company needs. Consults with and advises users on access to various databases. DBA works directly with users to resolve data conflicts and inappropriate data usage.

JOB RESPONSIBILITIES:

• Experience in database development and support in MS SQL Server environments
• Strong experience in Database Administration in SQL Server ( 2005 and 2008 )
• Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.
• Experience in Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler and other related monitoring and troubleshooting tools
• Ability to detect and troubleshoot SQL Server related CPU, memory, I/O, disk space and other resource contention
• Strong knowledge of backups, restores, recovery models, database shrink operations, DBCC commands, Clustering, Database mirroring
• Expert experience in implementing operational automation
• Strong knowledge of how indexes, index management, integrity checks, configuration, patching. How statistics work, how indexes are stored, how they can be created and managed effectively
• Knowledge of SQL Server tools ( Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMVs, system sprocs)
• Solid acquaintance with windows server, security delegation, SPNs, storage components.
• Technical documentation skills for processes and procedures
• SQL Database Operational support to tech users
• Experience working in a team-oriented, collaborative environment
• Good written and oral communication skills

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

Bachelor’s degree in Computer Science, IT or related fields required.
A minimum of 5 years of experience desired with a proven advanced skill-set and enterprise experience across various Microsoft technologies with specific expertise in the following:

• Experience in SQL Server 2005, 2008 R2, 2012
• Experience with SQL modules SSRS, SSAS, Transact SQL, SQL scripting, SQL job scheduling and Stored Procedures
• Strong understanding of Microsoft Core Infrastructure Windows Servers 2008 R2/2012, Microsoft Active Directory, and MS Office suite.
• Strong understanding of network concepts including TCP/IP sub netting, routing, SMTP protocol, DNS, DHCP, FTP.
• Strong understanding of industry standard virtualization & data storage technologies
• Ability to work extended hours and/or weekends on short notice
• Strong troubleshooting, documentation and communication skills
• Professional Certifications - One or more advanced professional certifications related to chosen discipline: MCSA SQL Server, MCSE SQL Server.

Sr. Global Identity Management Administrator

Title : Sr. Global Identity Management Administrator
Job Number: 10421
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• GIM (IBM Tivoli Global Identity Management) system support and administration for HAEA and support for client business units.

JOB RESPONSIBILITIES:

• High level of Java web programing and fundamental knowledge in the areas of IBM WebSphere and DB2.
• Ensures business requirements related to application modification are understood and communicated with the person in charge of HAEA client subsidiaries.
• Interface monitoring : SAP ↔ GIM ↔ HQ GIM
• RedHat Enterprise Linux 6 System (S/W) and Server (H/W) status monitoring.
• Troubleshoot and if necessary escalate with the person in charge of HQ (HAE) GIM systems.
• External or temporary user management. (Create new ID and Termination ID)
• Issue troubleshooting and knowledge of Red Hat Linux administration and support
• Experience in WebSphere, DB2 handling, IBM TDI (Tivoli Directory Integrator).
• Experience in writing test scenarios/cases.
• Experience in Business process and procedures documentation.
• Technical documentation skills for processes and procedures.
• Experience working in a team-oriented, collaborative environment.
• Good written and oral communication skills.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

Require a minimum of 8 years overall IT experience including 5+ years of experience desired with a proven advanced skill-set and enterprise experience across various Java and Linux and related technologies.

• A Bachelor’s degree in field of Computer science, Web programming or related field.
• A high level of java web development with more than 3 years of experience.
• 2 years of experience in Identity Management Administration and support in an enterprise environment
• Various Java web application development and modification experience.
• Strong understanding of network concepts including TCP/IP sub netting, routing, SMTP protocol, DNS, DHCP, etc.
• Strong understanding of industry standard virtualization & data Storage Technologies Strong verbal and writing communication skills
• Previous experience in architecting and implementing core infrastructure environments within enterprise-level organizations
• Strong troubleshooting and communication skills
• Professional Certifications - One or more advanced professional certifications related to chosen discipline (Java programming Oracle Certified Associate or equivalent, RHEL 5/6 Administration, etc.) is desired

Senior Associate, Customer Service & CRM Systems

Title : Senior Associate, Customer Service & CRM Systems
Job Number: 10419
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• The Senior Associate, Customer Service & CRM Systems is responsible for successful Operations Support & Project delivery of Siebel Applications & process engagements. This is a technical position providing hands-on delivery role, working with the cross-functional teams, while ensuring excellent client relationship.
  
  This position requires high level of experience in Siebel Call Center & Marketing modules, to provide value driven support to a large business users group.

JOB RESPONSIBILITIES:

• Responsible for the operational support of Siebel environment including but not limited to automation, job scheduling, dependencies, monitoring, maintenance, patches, upgrades, security, and administration
• Develop integration solutions between Siebel Applications and external systems
• Define the system architecture for all Siebel instances and deploy thin client using server administration tasks
• Working hands on and assisting the development team in building the application, integration and reporting solutions and resolving complex issues
• Establish/Practice the development standards and the release management processes
• Design the data entities and support the development of EIM mapping and data loads including the data integration pieces using Siebel EAI to the third party systems using Web services, VBC and XML based integration techniques.
• Create testing approach and test script development for System integration testing, data testing and systems integration testing
• Review deliverables of team to verify that they meet client and contract expectations; Implement and enforce high standards for quality deliverables
• Coordinate the analysis and design sessions and define application design, data design, integration and reports design translating to technical design for successful implementation of Siebel call center, Siebel Marketing and Siebel Financial Services on Oracle databases
• Responsible for reviewing and ensuring project deliverables with respect to quality and timelines. Effectively communicate and coordinate  with all team members for timely delivery
• Responsible for preparing excellent documentations, during each phase of the SDLC
• Self-Motivator to perform Design / Develop user requirements, test and deploy the changes in the production
• Function as a subject matter expert for developing the Siebel application for complex functionality like email integration, marketing, correspondence functionality and web integration using Siebel eScripting, Business services, and Work flows in Siebel tools
• Conduct Technical Assessments based on the business/technical requirements of a project, by duly estimating tasks/activities involved, for delivering end-to-end solution

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BSCS or equivalent degree
• Candidates with hands on Open UI experience and Oracle Siebel 8.0 Consultant Expert certification preferred
• Intricate knowledge and understanding of the technical and functional out-of-the-box features of the Siebel Open UI platform
• At least 7+ years’ experience in Siebel, consulting or software development role, with  4 years of  team/project leadership experience as a solution architect, technical lead, or similar roles
• Must have a minimum of 4 years of active participation in production support/maintenance for a large enterprise application
• Must have working experience in JavaScript, JQuery, JSON, HTML, HTML5, CSS, CSS3, Web Programming Skills, Web User Interface Design (UI)
• Proven track record of successfully completing all aspects of a consulting/software development project
• Excellent verbal and written communication skills
• Expert in database concepts, logical/physical design and development  with the understanding of Data Warehouse /Business Intelligence concepts along with ERWIN data modeling toolset
• Experience working in a PL-SQL environment and familiarity with MS SQL
• Understanding of basic networking concepts, windows/Unix OS preferred, firewalls and security protocols
• Knowledge of and work experience with Business Intelligence Publisher and OBIEE preferred

Client Device Management Service Planner

Title : Client Device Management Service Planner
Job Number: 10418
Location: Fountain Valley

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.

JOB SUMMARY:

• The Client Device Management Service Planner’s role is to provide technical guidance to the desktop support staff in supporting and maintaining in-house end user computing devices and peripherals. This includes utilizing advanced management tools, configuring group policies; managing OS patch procedures, generating reports, creating technical roadmaps, and creating standard process and procedures for the continual improvement of customer services. This role will be required to work with multiple CBUs (Customer Business Units) to address their end user needs, while monitoring and ensuring all requests are completed. The person will actively engage with the desktop support vendor to streamline best practices and implement new technologies.

JOB RESPONSIBILITIES:

• Project Coordination
  • Lead the vendor and internal resources and manage the implementation projects that has been designed and planned internally through the service planning and technology upgrade roadmap.
  • Some of the projects are including desktop lease refresh, Windows OS upgrade, VDI implementation, and OS deploy automation.
• Service Management
  • Collaborate with the multiple business clients to understand their business needs, assist with determining and validate the completion of an agreed solution
  • Identify area of improvements related to Desktop Support operations and provide recommendations to management
  • Create the new service model based on the ITIL framework (Service strategy, Service design, Service transition, Service operation, and Continual Service Improvement), and focus on continual service improvement in technical area communicating regularly with the multiple customer units and analyzing the ITSM ticket trends and SLA reports.
  • Monitor the service ticket SLAs with vendor for timely resolution of all CBU service tickets
• Technology Planning
  • Plan out the technical roadmaps for the end user services by researching EOL schedules, identifying compatibility of existing solutions/applications against the evolving future technologies, and aligning security enhance requirements.
  • Create timelines and budget requirement for actual implement of the solutions.
  • Manage MS SCCM for package deployment, patch management, and generate device reports for statistical research
  • Manage GPO for user device lock down and enterprise management
  • Maintain and expand VDI environment, and create deployment strategies when necessary
  • Oversee OS image creation for all CBU and ensure compatibility with all hardware models through testing and verification
  • Research and create OS and browser roadmap addressing the dependency with applications
  • Participate in user device standard selection
• Vendor Management
  • Provide technical guidance and enforce the company technical standards and best practices are exercised.
  • Create and update standard procedures for break fix, system update, and system upgrade as necessary
  • Meet with vendor regularly to address any technical issues that impact customer service level.
  • Create policy and procedure documents and enforce the best practices implemented.
  • Provide the last level technical support for the service tickets that were not able to be resolved by the vendor or out of the service agreement scope.
• Material Management
  • Manage available stock levels for the timely deployment and replacement (H/W and S/W).
  • Submit Executive Summary for manager's approval and assist monitoring and forecasting the budget for stock and lease refresh orders to prevent from interruption of the business or active projects.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor’s Degree in IT related area required
• CompTIA A+  – Required
• Microsoft Certified Professional –  Required
• ITIL Foundation Certification –  Required
• Project Management Professional (PMP) or any PMI certs - Plus
• 10+ years ‘experience working in a corporate environment supporting 500+ users.
• 3+ years’ experience working as a supervisor role
• 3+ years’ experience working as a project manager
• Must have fluent technical knowledge of end user device management through MS SCCM and via GPO including patching and report generation
• Excellent communication skill and customer service

Buyer, Senior Associate

Title : Buyer, Senior Associate
Job Number: 10415
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• Manage and support the procurement of goods and services for Hyundai AutoEver America and its Business Clients and provide purchasing information to the Client to support their business needs.

JOB RESPONSIBILITIES:

• Lead the procurement function and oversees all aspects of purchasing, negotiations, strategy, tool and process implementation for procurement of IT hardware, software, software maintenance and professional services.
• Responsible for RFx processing from creation of RFx to final award.
• Evaluate potential suppliers to determine if they meet Company's quality, delivery, capacity and cost needs.
• Responsible for managing assigned suppliers  by perform Quarterly Business Reviews (QBR), reviewing supplier financial health, addressing supplier performance, issue resolution, confirming resource rate increase eligibility and corrective actions.
• Review and develop confidentiality and supply agreements.
• Place orders with supply base, provide status information on Purchase Requisition (PR) /Purchase Order (PO)to the originators, perform spend analyzes on commodity spend.
• Prepare and enter PR and contracts into the SAP ERP System ensuring that the expenditure and transaction adheres to HAEA’s Purchasing Policies and Procedures.
• Support the Manager with workload assignments, manage incoming user requests, manage incoming supplier requests, and provide guidance to all on the process and procedures related to procurement.
• Responsible for evaluating potential suppliers and negotiating price, delivery and T&C's as driven by business needs.  This is a high level of responsibility since business need drives all needs.
• Develop strategy for continent labor sourcing including sourcing suppliers, identifying resource categories, and setting rates based on industry metrics.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BA/BS in business, purchasing or related field required. Advanced degree preferred
• 7 years of experience in procurement, setting procurement strategies, driving cost savings and improving terms and conditions
• Excellent critical thinking and problem solving skills
• Excellent negotiation skills
• Effective communication skills at all levels of management
• Self-starter with excellent business/financial acumen, proficient working with cross-functional teams, including demonstrated motivation, influence, and the ability to drive change across all levels of the organization
• Excellent supplier management skills including demonstrated ability to develop and manage business driven supplier executive relationships
• Proven track record of successfully managing risk
• Possess solid computer skills
• CPSM, C.P.M., CSCP or CPTE a plus

Infra Service Financial Planner

Title : Infra Service Financial Planner
Job Number: 10409
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

• Responsibilities of the Infrastructure Service Financial planner includes to analysis, defineand maintain the value of HAEA IT services and their IT assets and qualifies the operational forecasts. This position will collaboratively partner with Infrastructure Planning and Senior Executives members to provide financial analysis of the current and future Infrastructure as a Service(IaaS) strategic objectives, lifecycle cost management and the transaction costs related to the HAEA IT Services. This position will provide financial forecast overseeing all financial matters of IT Services by providing insightful analysis, track Key Performance Indicators, and business metrics, and making recommendations based on the available financial information.

JOB RESPONSIBILITIES:

• Closely collaborate with infrastructure technical planning staffs and senior management to provide transaction costs related to HAEA IT services
• Analyze the HAEA IT IaaS framework and provide the transactions costs based on all the costs related to the IT services components including and not limited to hardware lease costs, software purchase costs, resources and related IT practices
• Perform IT financial analysis, forecasting, and budget reporting
• Collaboratively work with the Infra Planning & Architecture Team and Sr. Executives to create and maintain IT costing model for IaaS for all CBUs
• Track and report each CBU IT service utilization costs compared to actual IT infra H/W and S/W license, support, contract renewal and etc.
• Provide IT financial costs for Infra Planning & Architecture Team to develop an effective renewal strategy
• Identify financial process improvement, prepare policy and procedure documentation
• Assist the Infra Planning & Architecture Team to maintain financial costs related to infrastructure strategies and budgeting
• Create financial reports and analysis upon demand in an accurate and timely basis
• Provide financial analysis costs related to future IT technologies which will increase cost effectiveness and HAEA IT infrastructure standards
• Participate with the Infra Planning & Architecture Team to plan the initiation of key strategic infrastructure initiatives and recommend modifications as appropriate

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor degree in Accounting/Finance, IT Management, Business, Information Systems or related field preferred, or equivalent experience.
• MBA (Preferred)
• ITIL V3.x Foundation certification preferred
• ITIL V3.x Service Strategy certification preferred
• Any IT certification is plus
• 1-3 years of overall related experience
• Bilingual Korean skillset is preferred because responsibility of this role interacts frequently and directly with counterpart at headquarters in Korea for global directions
• Extensive experience in financial reporting
• Basic knowledge of IT infrastructure concepts
• Strong skills in using Excel functions and formulas
• Excellent communication and presentation skills (PowerPoint)

Hyundai AutoEver America (HAEA) offers an excellent comprehensive benefits package; including 401K, healthcare, long term and short term disability, educational reimbursement, discounts on Hyundai and Kia automobiles, flexible spending accounts and much more.

Qualified candidates please apply by emailing your resume along with salary requirements to jobs@autoeveramerica.com

KIA IM QA, Sr. Associate

Title : KIA IM QA, Sr. Associate
Job Number: 10400
Location: Irvine, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.

JOB SUMMARY:

• The primary focus of the Kia IM Sr. Associate will be to coordinate a team of onsite and offshore QA Analysts to ensure timely and comprehensive testing of various Kia Interactive Marketing applications, systems, and services. The QA resource is responsible for leading various types of QA and testing efforts including functional, automated and performance testing. They will oversee Quality Assurance through establishing metrics and applying industry best practices while developing/implementing new tools and processes.

RESPONSIBILITIES:

• Review requirements to define testing scope for complex software projects
• Develop strategic test plan and review with cross functional team members
• Design, implement and execute automation test scripts and load test scripts
• Work with QA team to organize testing strategies and prioritize responsibilities
• Perform appropriate testing to discover and report software defects and triage defects
• Work with developers to troubleshoot software issues
• Works closely with development, product management, and technical support to ensure that the quality objectives of all projects are met within schedule constraints
• Provide testing metrics and reports for the QA dashboard to effectively communicate test status to the test team and management
• Define, develop, and govern QA workflows and processes
• Log and track issues using in a defect tracking system
• Monitors the defect tracking system, assigns and escalates defects as necessary

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BS degree in information systems or related field, or equivalent experience
  • Technical Certifications a plus
• 7+ years of experience in web site development
• 3+ years QA support for large scale consumer websitesus
• Previous experience supporting large consumer website required
• Experience with structured test methodologies
• Experience with the following QA automation and performance testing tools:
  • SOAP UI
  • GOMEZ
  • Selenium
• Experience workflow development and administration in Jira
• Experience with working in an Agile development environment
• Strong interpersonal and communication skills
• Strong QA methodology, process, and technical leadership
• Automotive experience preferred
• Website development experience preferred

Sr. Technical Architect, Infra Planning

Title : Sr. Technical Architect, Infra Planning
Job Number: 10279
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.

JOB SUMMARY:

• This position is responsible for establishing best practices for software development and web site production. Responsible for deploying appropriate information technology to assist in solving the business and web-based marketing needs of the enterprise and business units. Helps the team and business in providing services including technical consultation, information planning, system integrations, and software and database development. This position is in charge of identifying, developing and implementing projects and initiatives to meet the technology needs of our clients. Strong partnership and customer satisfaction is a key measurement of success for this position. He/she will be responsible for collaboration and coordinating the activities of shared services developers and technical roles to achieve yearly goals.

JOB RESPONSIBILITIES:

• Participate in all aspects of the software development life cycle, from defining the strategy and architecture through deployment and support
• Support and ensure SOX, ITIL, security compliance within the IT infrastructure
• Initiate and participate in collaborative planning processes related to web and mobile technologies, including “make vs. buy” decisions for technology
• Ensure that IT projects support business needs and are delivered in a timely manner and within a prescribed budget; identify, evaluate, and mitigate the risks affecting any project
• Technical expert in the business or functional area. Meet with clients to identify project requirements, site enhancements and maintenance.
• Review and assist in the development of all project-related documentation, including design documents, functional specifications, project proposals, business cases, technical specifications, training manuals and user manuals
• Coach/mentor other developers and HISNA team resources, pertaining to web and mobile technologies
• Provide mentoring in general programming concepts, life cycle development and client consultation.
• Attention to detail and ability to lead multiple initiatives simultaneously.
• Subject Matter Expert in Web Technology Vendors like: Omniture, Akamai, CMS: Interwoven, DAM: MediaBin, Veracode/Whitehat, etc.
• Develop task estimates and proposals.
• Able to perform general production support tasks for all websites as well as new development.
• Able look at the big picture, drive JAD sessions, and then dive into the weeds and get their hands dirty and do the coding with the team.
• Provide leadership in software engineering, software architecture, and technical strategy
• Support team leads and managers in project planning and strategy in order to deliver projects on schedule, within budget, and that meet and exceed the quality standards expected by the customers

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• 7+ years of related experience in Web Production and Web Technology Deployments.  Experience in partnering with Marketing organizations. 
• Bachelor’s degree in Computer Science, or technical field
• Experience in designing and implementing end-to-end solution architecture for large and complex system.
• Minimum of 10+ years of hands-on Java/JEE experience in custom application development.
• Minimum of 10+ year’s hands-on experience with Java/JSP/JDBC, XML, Struts and Spring Framework.
• Minimum of 5+ years’ experience with developing applications and using database technologies such as PostgreSQL, or Oracle.
• Object Oriented Design and Programming, J2EE applications, tier components, Java/J2EE design patterns, Web Services and standalone Java applications.
• Open Source Java Programming experience with JQuery, AJAX, with Java on a WebSphere/JBoss/Tomcat application server residing on Linux.
• Experience with Service Oriented Architecture (SOA), Distributed Computing, Object Oriented Analysis & Design, Design Patterns, MVC Frameworks and executing n-Tier applications is required.
• Expertise in creating technical documents such as views, technology architecture blueprints, and design specification.
• Experience with different rapid development.
• Extensive technical experience with web and mobile technologies
• Excellent communication skills in both verbal and written form
• Ability to motivate team members and business
• Must have outstanding problem solving and analytical skills
• Solid web development experience
• Ability to interact effectively with users on project-related matters. Can translate technical ideas into non-technical terms without sacrificing the quality of information given
• Leadership skills to lead a technical team to achieve common goals
• Strong quantitative and analytical skills
• Effective communication, planning, organization and project management skills
• Automotive experience a plus

IT Governance, Risk and Compliance Lead

Title : IT Governance, Risk and Compliance Lead
Job Number: 10243
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line. 

JOB SUMMARY:

• The IT Governance, Risk & Compliance Lead is responsible for working with the HAEA and Business Unit Leadership team, Information Security, Legal, Audit and other relevant departments to analyze and implement Information Security and Risk Management frameworks, policies, standards and best practices. This includes translating industry, government (local and federal) and contractual compliance requirements into the frameworks, policies, standards and processes. Supports and coordinates internal and external audits in the areas of IT, information security, risk management & compliance. Coordinate remediation of non-compliant areas of IT. Provide assistance in the development / implementation of IT security awareness programs for both technical and non-technical audiences.

JOB RESPONSIBILITIES:

• As part of IT Governance, Risk & Compliance (GRC) within the Information Security department, provides support of and is responsible for analyzing and implementing Information security, risk management, application security frameworks, policies, standards and processes.
• Executes regular or scheduled compliance tasks as assigned, summarizing and reporting findings, ensuring that audit issues and associated root causes are understood, well defined and presented to HAEA (IT) and business unit (CBU) leadership.
• Maintains relationships with internal and external audit and compliance agencies to facilitate execution of audits.
  • Acts as the liaison between IT and external audit firms to assist in scheduling and resource planning for audits.
  • Supports and coordinates internal and external audits for the areas of IT and information security.
  • Coordinates remediation activities for non-compliant areas of IT.
• Performs IT project, application security and vendor risk assessments, to ensure compliance with the corporate information security policies and standards.
• Assists in the implementation of IT security awareness programs for both technical and non-technical audiences.
• Provides periodic updates, education and presentations to staff and management on various aspects of IT Governance, Risk and Compliance.
• Support other department initiatives and deliverables as needed

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BS or BA degree (preferably in business, management information systems or information technology related field) or any combination of equivalent education, experience, and formal training that allows the candidate to meet the requirements of the position.
• 10 or more years of information technology experience, with at least 5 of them in a relevant IT Audit, IT Risk, and/or Information Security field.
• Strong organizational and teamwork skills.
• Working knowledge and/or hands on experience with the following areas as they relate to IT security & risk management:
  • Information security policy, procedure & standards development
  • IT governance, risk and compliance frameworks
  • IT project, vendor assurance, data / application security frameworks
  • ISO 27000 series of security standards
  • Control Objectives for Information and related Technology (COBIT)
  • Information Technology Infrastructure Library (ITIL)
  • Statement on Standards for Attestation Engagements (SSAE) No. 16
  • IT systems & network audit
• Excellent verbal, written and presentation skills.
• Possession of, or ability to obtain, one of the following certifications or equivalent is desirable:
  • CISM (Certified Information Security Manager)
  • CISSP (Certified Information Systems Security Professional)
  • CISA (Certified Information Systems Auditor)
  • CRISC (Certified in Risk and Information Systems Controls)

Tech Lead, Java Developer

Title : Tech Lead, Java Developer
Job Number: 10217
Location: Irvine, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.             

JOB SUMMARY:

• This position is responsible for establishing best practices for software development and web site production. Responsible for deploying appropriate information technology to assist in solving the business and web-based marketing needs of the enterprise and business units. Helps the team and business in providing services including technical consultation, information planning, system integrations, and software and database development. This position is in charge of identifying, developing and implementing projects and initiatives to meet the technology needs of our clients. Strong partnership and customer satisfaction is a key measurement of success for this position. He/she will be responsible for collaboration and coordinating the activities of shared services developers and technical roles to achieve yearly goals.

JOB RESPONSIBILITIES:

• Participate in all aspects of the software development life cycle, from defining the strategy and architecture through deployment and support
• Support and ensure SOX, ITIL, security compliance within the IT infrastructure
• Initiate and participate in collaborative planning processes related to web and mobile technologies, including “make vs. buy” decisions for technology
• Ensure that IT projects support business needs and are delivered in a timely manner and within a prescribed budget; identify, evaluate, and mitigate the risks affecting any project
• Technical expert in the business or functional area. Meet with clients to identify project requirements, site enhancements and maintenance.
• Review and assist in the development of all project-related documentation, including design documents, functional specifications, project proposals, business cases, technical specifications, training manuals and user manuals
• Coach/mentor other developers and HISNA team resources, pertaining to web and mobile technologies
• Provide mentoring in general programming concepts, life cycle development and client consultation.
• Attention to detail and ability to lead multiple initiatives simultaneously.
• Subject Matter Expert in Web Technology Vendors like: Omniture, Akamai, CMS: Interwoven, DAM: MediaBin, Veracode/Whitehat, etc.
• Develop task estimates and proposals.
• Able to perform general production support tasks for all websites as well as new development.
• Able look at the big picture, drive JAD sessions, and then dive into the weeds and get their hands dirty and do the coding with the team.
• Provide leadership in software engineering, software architecture, and technical strategy
• Support team leads and managers in project planning and strategy in order to deliver projects on schedule, within budget, and that meet and exceed the quality standards expected by the customers

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• 7+ years of related experience in Web Production and Web Technology Deployments.  Experience in partnering with Marketing organizations. 
• Bachelor’s degree in Computer Science, or technical field
• Experience in designing and implementing end-to-end solution architecture for large and complex system.
• Minimum of 10+ years of hands-on Java/JEE experience in custom application development.
• Minimum of 10+ year’s hands-on experience with Java/JSP/JDBC, XML, Struts and Spring Framework.
• Minimum of 5+ years’ experience with developing applications and using database technologies such as PostgreSQL, or Oracle.
• Object Oriented Design and Programming, J2EE applications, tier components, Java/J2EE design patterns, Web Services and standalone Java applications.
• Open Source Java Programming experience with JQuery, AJAX, with Java on a WebSphere/JBoss/Tomcat application server residing on Linux.
• Experience with Service Oriented Architecture (SOA), Distributed Computing, Object Oriented Analysis & Design, Design Patterns, MVC Frameworks and executing n-Tier applications is required.
• Expertise in creating technical documents such as views, technology architecture blueprints, and design specification.
• Experience with different rapid development.
• Extensive technical experience with web and mobile technologies
• Excellent communication skills in both verbal and written form
• Ability to motivate team members and business
• Must have outstanding problem solving and analytical skills
• Solid web development experience
• Ability to interact effectively with users on project-related matters. Can translate technical ideas into non-technical terms without sacrificing the quality of information given
• Leadership skills to lead a technical team to achieve common goals
• Strong quantitative and analytical skills
• Effective communication, planning, organization and project management skills
• Automotive experience a plus

Sr. Oracle DBA Administrator

Title : Sr. Oracle DBA Administrator
Job Number: 10165
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.             

JOB SUMMARY:

• Plans computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines and protection. Ensures accuracy and completeness of data in master files and various support tools, such as base dictionaries. Establishes and maintains security and integrity controls. Formulates and monitors policies, procedures and standards relating to database management. Proposes and implements enhancements that will improve the performance and reliability of the system. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

RESPONSIBILITIES:

Responsible for the day-to-day management of the Oracle database, which includes:

• Database monitoring
• Performing backups and recoveries
• Troubleshooting and performance tuning
• General end user support
• Provide infrastructure support
• Define and assess requirements
• Capacity planning, design, installation, configuration, and migration of databases
• Implement high availability solution; active-passive or active-active
• Database patching
• Document database policies
• Set and enforce security standards
• Provide application support and code deployment

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor's Degree
• Proven certification required
• Min 7 years related work experience
• Experience as operational and development DBA
• Excellent knowledge of database administration and SQL
• Experience with supporting with enterprise and in-house applications
• Experience with database high availability solutions
• Experience with database security, such as encryption and auditing
• Organizational and documentation skills required

Citrix/Windows Server Administrator Senior

Title : Citrix/Windows Server Administrator Senior
Job Number: 10158
Location: Irvine, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.             

JOB SUMMARY:

• Primary responsibility for Citrix server administration and support, secondary responsibility for building, deploying and maintaining windows servers both physical and virtual.

JOB RESPONSIBILITIES:

• 5 years’ experience in Citrix Presentation server and XenApp configuration, Citrix Receiver, Storefront deployment, Application Deployment, administration, testing and troubleshooting.
• Has 4+ years of experience in Microsoft Windows Server OS 2003 R2/2008R2, 2012 R2 build and deployment of both physical and virtual servers (VMWare), Windows Server 2003 R2, 2008 R2 and 2012 R2 administration and support in an enterprise environment over 1000 servers.
• Deep knowledge of Active Directory, Group policy Objects, User/Computer objects and attributes. Knowledge of the different AD Group objects and scenarios for each type, Local/Global/Universal.  Use of security groups and Distribution groups and Active Directory permissions.
• Working with network and/or storage teams for connectivity to IP network/storage area network, assigning IP addresses/providing WWN.
• Experience in troubleshooting and resolving Windows OS and IIS performance issues, security and configuration of Windows Servers.
• Knowledge of backups, restores, recovery models for physical and virtual servers
• Experience in windows server performance tuning, optimization, using Performance Monitor andother related monitoring and troubleshooting tools
• Knowledge of Windows Server permissions, IIS 7.x & 8.x role and configuration.
• Technical documentation skills for processes and procedures
• Good written and oral communication skills
• Experience with HP Proliant server hardware
• Experience with Cisco UCS server hardware

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BS/BA desired.
• Professional Certifications - One or more advanced professional certifications related to chosen discipline:
  • Certified Citrix Administrator
  • Microsoft Cert - MCP, MCSE, MCITP Enterprise Admin
• ITIL Foundation in Service Management v2/v3
• 5+ years of experience desired with a proven advanced skill-set and enterprise experience across various Microsoft and VMWare technologies with specific expertise in the following:
• Citrix XenApp 6/7 for critical line of business applications
• Citrix StoreFront implementation and administration
• Strong experience in VMWare vSphere ESXi 5.x
• Strong understanding of Microsoft Core Infrastructure Windows Servers 2003 R2/2008 R2/2012 R2, Microsoft Active Directory, Group Policy Objects and MS Office suite.
• Strong understanding of network concepts including TCP/IP sub netting, routing, SMTP protocol, DNS, DHCP.
• Strong understanding of industry standard virtualization & data storage technologies, iSCSI, NAS, SAN, HBA’s.
• Excellent hardware (servers, peripherals) and software troubleshooting skills.
• Ability to work extended hours and/or weekends on short notice
• Strong troubleshooting, documentation and communication skills

Senior Associate, IT Planning and Process Improvement

Title : Senior Associate, IT Planning and Process Improvement
Job Number: 10155
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.             

JOB SUMMARY:

• Responsible for leading and coordinating assigned corporate planning projects and activities, including IT strategy planning, business process improvement and IT resource management. Ideal candidate is familiar with a variety of the field's concepts, practices, and procedures, relying on extensive experience and judgment to plan and accomplish goals. Responsible for performing a variety of complex tasks and may lead and direct the work of others. A wide degree of creativity and latitude is expected.

JOB RESPONSIBILITIES:

IT Planning:

Business Process Management:

• • Assists the organization in defining and implementing its business plan and goals to support the strategy and goals of the organization.
  • Responsible for working with IT functional/ departmental executives and business leaders to create the overall business plan for IT.
  • Assists in the cascading of plans to the various IT divisions/departments.
  • Scans the external IT environment to provide a common set of planning assumptions, competitive analysis, as well as current and future market assessments.
  • Works closely with the enterprise’s business planning leaders to ensure alignment.
  • Assess and identify areas of improvement in IT financial process/ IT service process/ IT resource management process, and design to-be processes and develop executive plan to implement the new processes.  
  • Responsible for the delivery of the corporate process improvement, strategic change initiatives and change management.
  • Monitor & define corporate and IT metrics to identify areas of business process improvement.
  • Supervise, mentor and monitor the work of analyst and report to Corporate Strategy section manager.
  • This position requires high level of responsibility in strategy development, given the nature of the department.  This position is involved in almost all aspects of IT strategy development and IT process improvement under the direction of CEO.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Finance, or other related field, or equivalent work experience.
• 7 to 10 years of IT consulting, corporate planning or automotive industry experience. 
• Preferred experience as Business System Analyst in Business Process Reengineering projects.
• Experience in budget planning/ execution and IT investment review/resource management is plus.
• Excellent written and verbal communication skills, including the ability to give and receive real-time feedback to and from team members.
• Critical thinking and problem solving skills; leadership, management and consulting experience; quantitative and qualitative analysis.
• Ability to work well in a team environment.
• Bilingual skills in Korean are highly desirable.

SQL Server Database Administrator

Title : Sr. Oracle DBA Administrator
Job Number: 10165
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.

JOB SUMMARY:

• Responsible for overall design, administration and optimization of enterprise messaging systems. Provide administrative support for all messaging systems within HAEA. Messaging systems provide Autoway, E-Mail, Calendar, SPAM prevention and Mobile Device Management.

JOB RESPONSIBILITIES:

• Perform daily activity troubleshooting, and debugging. Administer mailbox storage systems software and associated hardware
• Interfaces with users, troubleshoots problems and provides appropriate solutions  
• Plans, configures, and manages installation of hardware, network connections, and communications that directly support and administrates messaging and Autoway environment as required. 
• Administration tasks include installation, configuration, license management, access management, upgrading / patching, troubleshooting and tuning for the specific application components
• Maintaining messaging environment including documenting all systems and ensuring environment is easily sustainable and conforms to all established technology development and implementation processes
• Acts as SME and technical implementor on Messaging projects of moderate scope  

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor’s Degree or equivalent experience
• Specialized certifications or equivalent experience associated with assigned computer systems, such as Microsoft Certified Systems Engineer, (MCSE+), A+ Certified
• 2-4 years’ experience in related IT position
• Advanced skills in MS Windows OS 2008 R2 and 2012 R2.
• Advanced skills in MS Exchange 2010/2013
• Experience with Mobile Messaging Systems such as Good Technology and Blackberry
• Knowledge of networking protocols TCP/IP, SMTP, SNMP, TLS

SAP FICO ABAP, Senior Associate

Title : SAP FICO ABAP, Senior Associate
Job Number: 10120
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line.             

JOB SUMMARY:

• The Sr. Associate developer has proficient knowledge of SAP multiple programming languages along with the ability to take business requirements and develop the total technical design for an entire application to be run in production. The Sr. Developer has the ability to lay out requirements for the project team. Ability to guide and direct work on multiple projects and ensure proper usage as part of the design efforts in building a system to be put into production. Thorough understanding of life cycle development through production implementation and post implementation. The Sr. Developer has the ability to present at the various architecture review board and display strategic view of applications and how they fit into the whole system landscapes.
  
  The system landscape is mostly in the SAP R/3 application of FI, CO, TR, FM, HR, eHR , SD and MM which integrates with various external system components of other module of SAP, Legacy AS/400 systems, BW, EDW, BPEL (Workflow), Autoway, AD, Applicant is responsible to provide technical solutions

RESPONSIBILITIES:

• Design and implement new features in SAP financial and HR system; understand client requirements and functional specifications, design technical specifications, develop program codes, conduct unit testing and assist functional for integration testing and user test & training.
• Monitor, maintain and debug  SAP financial and HR system functionalities including interfaces and user entries; create and complete change request, resolve the issue, assist the functional debug issues/errors, upload mass data, code user exits, create SAP reports and queries.
• Communication and reporting in HISNA;  Meet established SLA, Document proper materials, Report project and maintenance status, Escalate critical system impacts/issues to management
• Perform all other duties as assigned by management

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor's Degree or equivalent
• SAP ABAP(Required)
• SAP EP, WebDynpro and BSP(Preferred)
• SAP UI5, Fiori (preferred)
• Minimum 6-8 years of SAP ABAP  programming experience in SAP FICO System mainly implementation or maintenance
• ABAP development /maintenance experiences in other modules of SAP such as HR, BW, EP, SD, MM and etc.
• 2-3 large implementation experiences.
• Experience with EP (iViews, Web Dynpro, and BSP)
• Strong knowledge and application of software development life cycle.
• Other skill sets & experience that would be a plus on the project
• Documentation of RICE, technical specifications and system architecture landscape

Buyer, Senior Associate

Title : Buyer, Senior Associate
Job Number: 10098
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com. Please add the job number on the subject line. 

JOB SUMMARY:

• Manage and support the procurement of goods and services for Hyundai AutoEver America and its Business Clients and provide purchasing information to the Client to support their business needs.

RESPONSIBILITIES:

• Lead the procurement function and oversees all aspects of purchasing, negotiations, strategy, tool and process implementation for procurement of IT hardware, software, software maintenance and professional services.
• Responsible for the RFx process from assisting with the creation of  RFx  to project managing the process from issuance of the RFx to final award, in accordance with the defined timeline, for professional services, hardware and software as applicable.  This includes but it’s not limited to developing strategy including sourcing suppliers, issuing the RFx, identifying any risks, negotiating pricing, negotiating the Statement of Work (SOW) and negotiation of any Agreements, as necessary. 
• Responsible for managing assigned suppliers  by perform Quarterly Business Reviews (QBR), reviewing supplier financial health, addressing supplier performance, issue resolution, confirming resource rate increase eligibility and corrective actions.
• Place orders with supply base, provide status information on Purchase Requisition (PR) /Purchase Order (PO)to the originators, perform spend analyzes on commodity spend.
• Prepare and enter PR and contracts into the SAP ERP System ensuring that the expenditure and transaction adheres to HAEA’s Purchasing Policies and Procedures.
• Support the Manager with workload assignments, manage incoming user requests, manage incoming supplier requests, and provide guidance to all on the process and procedures related to procurement.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BA/BS in business, purchasing or related field required. Advanced degree preferred
• 7+  years business experience in purchasing, strategic sourcing, Commodities and/or project management with 3+ years of specific IT procurement
• Excellent critical thinking, problem solving, negotiation skills
• Effective communication skills at all levels of management
• Ability to multi-task in a fast-paced environment
• Self-starter with excellent business/financial acumen, proficient working with cross-functional teams, including demonstrated motivation, influence, and the ability to drive change across all levels of the organization
• Excellent supplier management skills including demonstrated ability to develop and manage business driven supplier executive relationships
• Contract management to maintain supplier compliance with agreements and keep agreements current, interfacing with legal counsel as required.
• MS Word, Excel, and Project experience
• CPSM, C.P.M., CSCP or CPTE a plus
• End of lease management experience a plus

Sr. SAN Administrator

Title :Sr. SAN Administrator
Job Number:10026
Location:Irvine, CA

Please submit your cover letter, resume and salary requirements to: jobs@hisna.com. Please add the job number on the subject line.

JOB SUMMARY:

• This position is for a Senior SAN Administrator.
• The candidate must have 5+ years of hands on experience with EMC and NetApp SAN devices.
• To include EMC VMAX and NetApp 7 Mode and C-dot hardware and replication tools.
• Manage SAN NetApp at DR site.
• Also have experience with NetApp Application & Integration utilities (SMO and SME), and experience with EMC TimeFinder with Replication Manager knowledge
• Experience with Symantec NetBackup SW 7.1 backup utilities to include DE Duplication and library tape management.
• Veritas Storage Foundation suite of tools.
• Experience with SAN Design, migration and implementation.
• Must have knowledge of Storage Resource Monitoring (SRM) of heterogeneous SAN storage environments to report usage and trending to provide reports to management on scheduled basis.  I.E. On Command Insight
• Manage Brocade DCX SAN switches and software suite of tools.   I.E. SAN Health, DCM Console
• The SAN Administrator will upgrade and deploy SAN storage for application systems that run on multiple platforms, including server, database, web, and data and messaging interfaces.
• This position will require specific expertise and experience in managing tasks that involve the engineering, deployment and operations support of SAN infrastructure and backups.
• Must have Serve as primary representative to business partners and will analyze business and resource requirements, resolve any resource contentions, and align priorities according to program and business goals.
• SAN Administrator will work closely with application owners and business partners, as well as, participate in program-level activities. Create, track and manage service requests and enterprise storage usage.

JOB RESPONSIBILITIES:

• The Storage Operations Specialist will perform:
  • Operational support and guidance to internal clients
  • A wide variety of daily storage management tasks and recommends effective and efficient management of storage system
    • Zoning, Allocation, Data Domain administration, and Perform backup and recovery procedures
  • In a team environment working on clients Storage/SAN/NAS and Backup Systems
• Provide storage design, migration and implementation
• Provide proactive recommendations to the customers for improving storage & Backup operations.
• Provide documentation and SAN best practices
• Administrate Storage Resource Management Reporting tools. Tasks includes install, configure, upgrade, and maintain the tool as well as generate Storage related reports

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• BS / BA degree preferred or equivalent years of experience
  5+ years SAN Administrator Background knowledge of, EMC Hardware SAN File Systems NetApp-Hardware-FAS systems.

  1. Added nice to have skills to have is a Veritas NetBackup
  2. Symantec & Oracle utilities DB backups
  3. Storage Monitoring tools
  4. Knowledge of Windows & UNIX systems, and usage of connectivity with HBA devices

SAP HR, Senior Associate

Title : SAP HR, Senior Associate
Job Number: 10001
Location: Fountain Valley, CA

Please submit your cover letter, resume and salary requirements to: jobs@autoeveramerica.com.
Please add the job number on the subject line.

JOB SUMMARY:

This position is responsible for maintaining SAP HR & e-HR system including the interfaces with other applications/systems and leading and conducting small projects and enhancements. This position is also responsible for the administration of SuccessFactors cloud system in terms of supporting preliminary technical issues and coordinating the communication with SuccessFactors.

JOB RESPONSIBILITIES:

• Monitor, maintain and debug SAP HR system functionalities including interfaces and user entries; take helpdesk ticket and resolve the issue, monitor user entry data and guide data maintenance method, change system configurations, conduct mass data uploading, support user for organizational changes,and support user to create SAP query.
• Design and implement new features in SAP HR system; gather client requirements, design system process, produce functional specifications for enhancements, review Functional specifications and to-be process with business, implement system configuration, communicate ABAP/ BSP programmer, conduct unit test and integration test and support user test, and provide user training
• Lead small projects and major enhancements by playing project management role
• Perform all other duties as assigned by management

REQUIRED SKILLS, ATTRIBUTES & EDUCATION:

• Bachelor's Degree or equivalent
• SAP HR (Required)
• SAP ABAP (Preferred)
• PHR/SPHR (Preferred)
• Minimum 5 years experience in SAP HR system implementation or maintenance
• Minimum of 8+ years of overall IT experience
• SuccessFactors implementation or administration experiences preferred
• Excellent SAP HR functionality knowledge especially in Performance and Competency Appraisal, Time Management and ESS(Employee Self-service System)
• Knowledge of SAP common functionality such as Role management, security management, SAP system environments
• Ability of SAP program debugging preferred
• Understanding of HR governance practices and knowledge of US HR policies and practices
• Ability of system designing and implementation methodology
• Superior communication skills

Sr. Associate, SAP CO

DETAILS:

• Provide SAP Controlling and Financial systems operation support at Kia plant. Monitor SAP Controlling and Financial systems execution and respond and resolve any production related issues. System design, development and implementation of any business process change initiated by client. Identify opportunities of making system operation improvements. Manage projects as needed from resource planning, system design, system development and implementation. Track the progress and closure of issues by utilizing change management tools. Create training materials and provide end user training. Work with cross functional groups to complete development projects and tasks. Maintain SAP Controlling Modules for Cost Center Accounting, Internal Order, Product Costing, Profitability Analysis, and Material Ledger; Additional support on Financial Accounting Modules for General Ledger Accounting, Accounts Payable, Accounts Receivable, and Asset Accounts, and Fund Management and Investment Management.

REQUIREMENTS:

• Bachelor’s degree (or foreign equivalent) in Computer Science, Accounting, Business Administration, Finance or related field plus 5 years of experience in the offered position or closely related position.

  * Employer will accept 3-year foreign Bachelor’s degree

SPECIAL SKILLS REQUIREMENTS:

Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered. Expertise/knowledge may be gained through employment experience or education. Such expertise/knowledge cannot be “quantified” by “time”.

Required expertise/knowledge includes:

• SAP CO and FI modules; Product Costing; Cost Center Accounting; Profitability Analysis; Material Ledger; Period closing; Logistic master data in FI/CO environment; Planning and budgeting.
• Financial accounting and cost management.
• New process design, development and production support
• Debugging the SAP systems to identify issues and opportunities of making system improvements.
• Modelling business and technical concepts using a variety of notations and methods (e.g., flow charts, system flow diagrams, logical database design etc).
• 2+ full life cycle SAP implementations.

OTHER:

• Job Site: West Point, GA; 40 hours/week; If offered employment, must have legal right to work in U.S. EOE.

CONTACT:

• Hyundai AutoEver Americas LLC,
  Attn: Sandhya Vibhagar,
  10550 Talbert Ave,
  Fountain Valley, CA 92708
  (Must Reference Job Code: RS1214)

Manufacturing Execution System (MES) Developer Senior

DETAILS:

• Work as a systems analyst, analyze issues and implement improvements to the company’s computerized manufacturing system, or Manufacturing Execution System (MES). During manufacturing start-up, review and analyze the MES to maintain continuous stability. Support production efforts and develop procedures and programs using the MES to ensure the Assembly Line continuously runs. Expand or modify the system as needed; create plans to implement new functions and change requests; troubleshoot when issues arise. Participate in partial development and implementation of MES systems during startup. Test, maintain, and monitor MES system accuracy and system stability during production.

REQUIREMENTS:

• Bachelor’s degree (or foreign equivalent) in Computer Science, Information Technology, Information Systems, Engineering, or related IT field plus 4 years of experience in the job offered or related position in Software/System Development.

SPECIAL SKILLS REQUIREMENTS:

• Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered.  Expertise/knowledge may be gained through employment experience or education.  Such expertise/knowledge cannot be “quantified” by “time”.   
  Required expertise/knowledge includes:

  • Database administration, Computer programming (C/S and Web).
  • Systems administration, Computer Networking.
  • Experience administering IT systems and all related hardware and software and
    troubleshoot issues and analyze customer requests and build appropriate solutions.

OTHER:

• Job Site: Montgomery, AL; 40 hours/week;   If offered employment, must have legal right to work in U.S.  EOE.

CONTACT:

Hyundai AutoEver Americas LLC,
Attn: Sandhya Vibhagar,
10550 Talbert Ave, Fountain Valley, CA 92708
(Must Reference Job Code: JY0109)